Shipping policy

 

Shipping Policy

KIDZ 2 DAY — An Installation Inside Recreation Park

Last updated: 03/03/2026


1. Order Processing

All products sold through KIDZ 2 DAY are made to order using print-on-demand production partners.

Orders are processed only after payment confirmation.

Production typically begins within 1–5 business days, during which items are manufactured specifically for the customer.

Processing time is separate from shipping time.

Orders are not shipped on weekends or public holidays.


2. Shipping Times

Estimated delivery times vary depending on destination, product type, and carrier operations.

Typical delivery estimates:

  • United States: 5–10 business days after production

  • Europe: 5–12 business days after production

  • International (including Israel): 7–18 business days after production

These timeframes are estimates only and are not guaranteed delivery dates.


3. Shipping Costs

Shipping costs are calculated at checkout based on:

  • destination country;

  • product type;

  • package weight;

  • fulfillment location.

Shipping fees are displayed before order confirmation.


4. Multiple Shipments

Because products may be produced at different fulfillment facilities, a single order may arrive in separate packages and at different times.

Additional shipping charges will not be applied after checkout.


5. Tracking Information

When available, tracking details will be provided via email once an order has shipped.

Tracking updates depend on carrier systems and international logistics providers.


6. Customs, Duties, and Import Taxes

International orders may be subject to customs duties, VAT, or import taxes imposed by the destination country.

These charges:

  • are determined by local authorities;

  • are not included in product or shipping prices unless explicitly stated;

  • are the responsibility of the recipient.

KIDZ 2 DAY has no control over customs processing times or additional governmental fees.


7. Delivery Delays

Delivery timelines may be affected by factors outside our control, including:

  • customs inspections;

  • carrier delays;

  • peak seasonal demand;

  • weather conditions;

  • international logistics disruptions.

Shipping estimates should not be interpreted as guaranteed delivery commitments.


8. Incorrect Address Information

Customers are responsible for providing accurate shipping details.

If an incorrect or incomplete address is provided:

  • orders may be delayed, returned, or lost;

  • reshipping costs may apply.

Address changes cannot be guaranteed once production or shipment has begun.


9. Lost or Stolen Packages

Once an order is marked as delivered by the shipping carrier, responsibility transfers to the recipient.

KIDZ 2 DAY is not responsible for packages lost or stolen after confirmed delivery.

Customers should contact the carrier directly for delivery-related investigations where applicable.

We will assist where reasonable in initiating carrier inquiries.


10. Damaged Packages

If a package arrives visibly damaged, customers must contact us within 14 days of delivery and provide photographic evidence of:

  • packaging condition;

  • product damage.

Eligible claims will be reviewed for replacement or refund in accordance with our Refund & Returns Policy.


11. Shipping Availability

We currently ship to most international destinations.
However, shipping availability may change due to carrier or regulatory limitations.

Orders placed to unsupported regions may be canceled and refunded.


12. Contact Information

For shipping-related inquiries:

Kidz2Day - an Installation inside Recreation Hub
Email: streetkidzart@gmail.com 
Mail Adress: PO Box. , ISRAEL
Phone: +972-508920783 
Registered Business No. 026662510